Business Communication
Unified platforms for calls, chats, and automation.
Marketing Solutions
From Meta ads to SEO - grow your brand with strategy.
Web & App Development
Custom digital products designed to scale performance.
Unified platforms for calls, chats, and automation.
From Meta ads to SEO - grow your brand with strategy.
Custom digital products designed to scale performance.
Customers don’t communicate in just one way anymore. Sometimes a phone call is needed. Other times, a quick message gets the job done faster. Businesses that rely on only calls or only chat lose context, time, and follow-ups.
Our VoIP SMS and Calling Service lets you manage voice calls and text messaging from one cloud-based system. No separate tools. No extra hardware. No switching between platforms.
Your team can call customers, send and receive SMS, continue conversations, and track communication history using the same business number. Everything runs over the internet and works on laptops, mobile devices, and IP phones.
This service is designed for businesses that need quicker responses, cleaner workflows, and consistent communication across teams and locations.
A VoIP SMS and Calling Service allows your business to make phone calls and send SMS messages using internet-based VoIP technology instead of traditional telecom lines.
In simple terms:
Calls and messages stay connected to the same identity, which keeps conversations organized and professional.
This setup works especially well for:
For companies already using VoIP calling service, adding SMS creates a more complete communication system instead of forcing customers into one channel.
Businesses choose VoIP-based calling and messaging because the benefits are practical, not theoretical.
This keeps communication consistent, traceable, and easy to manage.
Our platform is built for daily business use, not one-off messaging.
Send and receive SMS from your business number. Continue conversations naturally, just like on a mobile phone.
Clear, stable call quality that sounds professional to customers.
Route calls to the right team or department using menus like “Press 1 for Sales, Press 2 for Support.”
Send reminders, alerts, promotions, or follow-ups to multiple customers at once.
Track message delivery, call performance, and response activity.
Use the system from any internet-connected device.
Support multi-agent teams with smooth internal call handling.
These features help businesses respond faster and maintain consistent communication quality.
We keep setup simple and guided. No telecom expertise required.
We understand your call volume, messaging use cases, and team structure.
Use a new business number or keep your existing one.
Call routing, IVR, messaging rules, and user access are configured.
Use our web dashboard or connect via API to your CRM or internal systems.
Your staff learns how to use calls and SMS confidently.
We monitor performance and help resolve issues quickly.
Most businesses go live within hours, not weeks.
For growing teams, this service works well alongside a small business VoIP solution, giving calls and SMS one shared foundation.
Businesses usually notice improvements quickly.
Daily communication becomes smoother and more predictable.
This service works best for businesses that communicate frequently with customers.
Any business that relies on fast, clear customer interaction benefits from unified calling and SMS.
Many providers offer VoIP. Few focus on real-world reliability.
Businesses choose Creative IT Solutions because we provide:
We don’t just provide tools. We help businesses communicate better.
Managing calls and messages should be simple. With one unified system, your team responds faster, stays organized, and delivers a better customer experience without added complexity.
Handle calls and SMS from one cloud-based platform built for business use.
Yes. A VoIP number can be enabled for two-way SMS, allowing your business to send and receive text messages using the same number used for voice calls.
Yes. Calls and SMS can run from the same business number, so customers see a single, consistent identity across voice and messaging.
Yes. VoIP SMS works well for support replies, follow-ups, appointment confirmations, and sales outreach when combined with voice calling.
Yes. You can send bulk SMS messages and set up automated alerts, reminders, or follow-ups based on your workflow.
Yes. Team members can make calls and send SMS from anywhere using laptops, mobiles, or IP phones without changing the business number.
Yes. The service supports API integration, allowing calls and messages to sync with CRM systems, helpdesk tools, or internal applications.
Yes. Calls and messages are transmitted over encrypted connections to protect customer data and business communication.
Yes. Your existing number can be ported and used for both VoIP calling and SMS, or you can choose a new number.
Yes. The platform supports both domestic and international voice calls and SMS messaging, depending on destination availability.
Most businesses can go live within a few hours after configuration and number setup are completed.