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Unified platforms for calls, chats, and automation.

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FAQ

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Frequently Asked Questions

About Creative IT Solutions

Creative IT Solutions offers cloud telephony, VoIP services, WhatsApp Business API, Truecaller Business, bulk SMS, email marketing, video conferencing, and IT support for businesses of all sizes.

Yes. Creative IT Solutions Pvt. Ltd. is a government-registered company delivering secure and scalable IT and cloud communication solutions.

We are an official partner for Tata Smartflo, WhatsApp Business API, and Truecaller Business, ensuring compliance, high delivery rates, and enterprise-grade support.

Cloud Telephony & VoIP

Cloud telephony allows businesses to make and receive calls over the internet instead of traditional phone lines. Features include IVR, call routing, recording, analytics, and CRM integration.

Yes, we specialize in cloud telephony solutions for Gurgaon, Delhi NCR, and clients across India and the Middle East.

Yes. We integrate cloud telephony with WhatsApp Business API so you can manage calls and chats from one platform.

Creative IT Solutions is a trusted VoIP provider in Gurgaon, offering secure, HD-quality voice calls, CRM integrations, and multi-device access.

WhatsApp API, SMS & RCS

Yes. We help businesses get WhatsApp Business API with green tick verification, automated replies, campaign tools, and CRM integration.

SMS is plain text, while RCS supports branded messages with images, videos, carousels, and action buttons like Buy Now or Track Order.

Yes, we provide promotional, transactional, OTP, and international bulk SMS services with DLT compliance and real-time delivery tracking.

Both. Small shops, startups, and enterprises use WhatsApp Business API for customer care, sales, and marketing. It scales as your business grows.

IT & Support

We provide end-to-end IT services including Microsoft 365 setup, Azure cloud solutions, email hosting, IT support for business, and secure communication systems.

Yes. Our IT support covers startups, SMEs, and enterprises, offering cloud migration, troubleshooting, cybersecurity, and workflow automation.

Yes. Creative IT Solutions serves clients in India, UAE, and KSA with telephony, VoIP, and IT solutions tailored to local compliance and business needs.

We combine expertise in cloud communication with enterprise-grade IT services, ensuring secure, scalable, and reliable technology for your business.