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Chat Smarter, Close Faster - With WhatsApp Business

Creative IT Solutions helps your business send updates, run promotions, and support customers directly on WhatsApp - all from a verified green-tick account. Automate chats, connect your CRM, and grow your reach with smart, secure, and scalable messaging.

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Mobile screen showing Creative IT WhatsApp Business chat with order updates, special offers, and customer support interaction

Automate, Engage, and Scale with the Official WhatsApp Business Platform

Creative IT Solutions empowers businesses to connect with customers on the world’s most popular messaging app—WhatsApp. With our WhatsApp Business API platform, you can automate conversations, send transactional updates, broadcast campaigns, and provide real-time support—all from a verified business account. Whether you’re a startup, D2C brand, or enterprise, our solution helps you scale conversations across thousands of customers while maintaining personalization, compliance, and performance.

We are an official solution provider, enabling fast onboarding, smart automation, and seamless CRM integration for your messaging strategy.

Why Choose WhatsApp Business Platform?

With over 2 billion users, WhatsApp is the fastest-growing channel for customer communication. Our API-based platform gives your business the tools to turn conversations into conversions.

Key benefits:
  • Verified WhatsApp Business profile with green tick
  • Smart chatbot automation for FAQs, support, and lead capture
  • Broadcast promotional messages with template approval
  • Supports rich media (PDF, images, links, maps, CTA buttons)
  • Multi-agent dashboard with conversation assignment
  • GDPR-compliant and secure message delivery infrastructure

 

Creative IT Solutions helps you manage all WhatsApp conversations through a unified, cloud-based platform tailored for high-volume, real-time engagement.

Professional building a WhatsApp chatbot flow on desktop showing lead capture, FAQs, support, and promotional campaigns

Key Features of Our WhatsApp Business Platform

Green Tick Verified Business Account

Gain customer trust instantly with your brand name, logo, and verified badge.

Automated Conversations with Chatbots

Use smart flows and keyword triggers to automate FAQs, appointment booking, order tracking, and lead capture.

Multi-Agent Shared Inbox

Assign and manage WhatsApp chats across sales, support, and CRM teams with visibility and control.

Interactive Messaging

Send messages with buttons, product carousels, catalogs, maps, images, and PDF invoices—just like apps.

Real-Time Notifications & Alerts

Deliver instant updates for orders, deliveries, payments, appointments, and reminders to increase engagement.

CRM & eCommerce Integration

Connect WhatsApp with Shopify, WooCommerce, Zoho, HubSpot, Freshdesk, and more for unified workflows.

How WhatsApp Business Platform Works

  1. API Access & Verification
    We help you verify your WhatsApp Business Account (WABA) and connect it to our cloud platform using the official Meta Business API.
  2. Conversation-Based Pricing
    You are billed per 24-hour customer conversation window—pay only for sessions you start or respond to. Incoming user messages are free.
  3. Message Templates
    Pre-approved templates are used for outbound promotional or transactional messaging. Templates support personalization and language localization.
  4. Multi-User Agent Panel
    Multiple team members can respond to customer chats from a single interface with tagging, notes, and conversation history.
  5. Chatbot Builder (Optional Add-On)
    Use our drag-and-drop builder to deploy automated chatbots for FAQs, lead forms, or service routing—no code required.

Flexible Use Cases

E-commerce & D2C

Send order updates, delivery alerts, return policies, and payment links directly on WhatsApp to boost post-purchase experience.

Customer Support

Offer 24/7 resolution through automation or live agents via a shared inbox with auto-assignment.

Promotions & Campaigns

Broadcast offers, sales reminders, and cart abandonment nudges using approved templates and customer segments.

Healthcare & Services

Remind patients of appointments, lab reports, or prescriptions securely and instantly through verified messages.

B2B & Enterprises

Nurture leads, onboard clients, or share service updates with rich message formats and quick reply buttons.

Why Choose Creative IT Solutions?

As an official WhatsApp Business Solution Provider (BSP), Creative IT Solutions delivers fast onboarding, verified profiles, and enterprise-grade reliability. From API setup to chatbot design and message compliance—we help you implement a 360° messaging strategy that works.

  • Official WhatsApp API Access
  • Fast WABA Verification
  • Live Dashboard & Reporting
  • 24/7 Support & Setup Assistance
  • Ready Integration with CRMs, ERPs, and eCommerce platforms

Start Communicating Smarter on WhatsApp

Get a verified WhatsApp Business account with automation, CRM integration, and enterprise support in under 48 hours.

Get Started Now

Frequently Asked Questions

Yes. The WhatsApp Business App is for small businesses with one user. The WhatsApp Business API is built for scale—allowing multiple users, chat automation, CRMs, and message broadcasting.

With Creative IT Solutions, verification typically takes 24–72 hours depending on your Meta Business Manager setup and documentation.

Yes. You can migrate an existing WhatsApp number to the API platform. Once migrated, it can only be used via API—not the app.

WhatsApp charges based on conversations. Each 24-hour window counts as one session. Pricing varies for user-initiated vs business-initiated conversations.

Absolutely. We support native integrations with Shopify, Zoho, Salesforce, HubSpot, WooCommerce, and others. Custom API access is also available.